WORK PROGRAMME COMPLAINT PROCEDURE

WORK PROGRAMME - PROTECT YOUR PERSONAL DATA - Pdf Download

Welcome to The Work Programme

Welcome to The Work Programme
Although A4e did not do as well as Ingeus-Deloitte and Working Links, they did win 5 workfare Work Programme contracts: East Midlands (inc Derbyshire), East London, North West (Cumbria, Lancashire and Liverpool), South East (Berkshire, Buckinghamshire, Hampshire, Oxfordshire and the Isle of Wight) and South Yorkshire. A4e unveils new advertising campaign highlighting the benefits of offering employment to jobseekers on The Work Programme. A4e have instructed their staff not to use the term 'ball and chain', but instead to refer to the ball and chain as a Asset Protection System (APS). No doubt other workfare Work Programme providers will follow suit in adopting this terminology

A4e Ball and chain WorkProgramme Protest banner

A4e Ball and chain WorkProgramme Protest banner
A4e hope to improve the lives of even more jobseekers on The Work Programme. Here we see a jobseeker improving his life thanks to A4e, the UK taxpayer and ConDem government

A4e Work Programme ball and chain - DIY

A4e Work Programme ball and chain -  DIY
Larger A4 size of the Work Programme ball and chain. Print and add your own slogan with a marker pen. CLICK IMAGE TO VIEW FULL SIZE

A4e Ball and Chain money - sticker

A4e Ball and Chain money - sticker
Same as above but with the addition of a pound sign.

A4e logo attached to leg iron

A4e logo attached to leg iron
Another DIY - print and add your own text with a marker pen. CLICK IMAGE TO VIEW IN A4 SIZE

A4e Work Programme - No To Slavery

A4e Work Programme - No To Slavery
CLICK TO VIEW IMAGE IN A4 SIZE

A4e Ball and chain

A4e Ball and chain
DIY - print and add your own text with a marker pen to . CLICK IMAGE TO VIEW IN A4 SIZE

A4e Work Programme - Slave Auction

A4e Work Programme - Slave Auction
CLICK IMAGE TO VIEW IN A4 SIZE

A4e Scam in red - A4 size

A4e Scam in red - A4 size
CLICK IMAGE TO VIEW A4 SIZE.

A4e SCAM - Red graphic - Small

A4e SCAM - Red graphic - Small
Smaller version of the A4e are Scheming Crafty Aggressive Malicious (SCAM) above.

Alderwood Education Work Programme protest

Alderwood Education Work Programme protest
Alderwood Education, despite it's name is a recruitment agency based in Hampshire which recruits staff for providers of the workfare Work Programme and other taxpayer funded 'job' programs. Perhaps Alderwood Education is on a mission to educate the great British public on the benefits of forcing the unemployed to work for their dole money?

Avanta Work Programme uniform confirmed

Avanta Work Programme uniform confirmed
Avanta (incorporating TNG and InBiz) like G4S, have also won 3 workfare Work Programme contracts: North East, North West (Cheshire and Manchester) and the South East (Kent, Surrey and Sussex). They have yet to confirm if jobseekers on the Avanta Workfare Work Programme will also wear the traditional striped prison chain gang uniform. This is in stark contrast to Working Links who I believe will opt for the more modern orange jump suit for their workfare Work Programme jobseekers, which is normally worn by prisoners and not chain gang inmates

Avanta Work Programme ball and chain protest

Avanta Work Programme ball and chain protest
Avanta (incorporating TNG and InBiz) blog size Work Programme protest banner

Best Work Programme Protest

Best Work Programme Protest
Best have won only one workfare Work Programme contract, for West Yorkshire. Former textile mills in Yorkshire are expected to reopen in anticipation of a flood of orders from providers to manufacture the striped prison chain gang uniform for jobseekers on the workfare Work Programme. Best, like A4e, Avanta and several other workfare job programme providers have remained silent about whether their respective wokfare Work Programme jobseekers will even wear a uniform, never mind one consisting of black and white horizontal stripes

Employment Support Group Work Programme Protest

Employment Support Group Work Programme Protest
The Employment Support Group (ESG), like A4e, have their head office in Sheffield. ESG have won a workfare Work Programme contract for the West Midlands (Coventry and Warwickshire, Staffordshire and The Marches). ESG, like A4e, Avanta, Ingeus-Deloitte and JHP have also remained silent on the subject of uniforms for their workfare Work Programme jobseekers

G4S Work Programme ball and chain protest

G4S Work Programme ball and chain protest
Group 4 Security (G4S) has been shortlisted as a preferred bidder for The Work Programme. CLICK IMAGE TO VIEW FULL SIZE

G4S WORK PROGRAMME UNIFORM NEWS

G4S WORK PROGRAMME UNIFORM NEWS
G4S have won 3 workfare Work Programme contracts: North West (Cheshire,Greater Manchester, Warrington); North East Yorkshire (including the Humber) and the South East (Kent, Surrey and Sussex). G4S have followed A4e, Avanta, Ingeus-Deloitte, Reed In Partnership and Serco in remaining silent about whether their respective workfare Work Programme jobseekers will wear the standard striped prison ball and chain gang uniform

G4S WORK PROGRAMME PROTEST

G4S WORK PROGRAMME PROTEST
G4S work programme protest banner ideal for blog postings

Ingeus Deloitte Work Programme ball and chain protest

Ingeus Deloitte Work Programme ball and chain protest
Ingeus have now formed a partnership with one of the world's biggest accountancy firms, Deloittle to run The Work Programme. They are the big winners having won 7 workfare Work Programme contracts (Cumbria-Lancashire-Merseyside and Halton), East of England, East Midlands, North East, West London, West Yorkshire and Scotland. That must have disappointed A4e who was expected to be the big winner in the allocation of workfare Work Programme contracts especially with A4e owner Emma Hariison being the darling of the ConDem government and A4e's repuatation for bidding for everything. A4e and many other providers employ full-time Bid Writers

Ingeus Deloitte Work Programme uniform

Ingeus Deloitte Work Programme uniform
Ingeus Deloitte are yet to announce if jobseekers on the workfare Work Programme will wear the traditional striped ball and chain prisoner uniform. A Ingeus Deloitte spokersperson said " we expect to announce shortly if our jobseekers will even wear a uniform, and even if they do we doubt it will be the striped chain gang uniform. Delotte are one of the world's biggest accountancy firms.

INGEUS DELOITTLE WORK PRGRAMME PROTEST

INGEUS DELOITTLE WORK PRGRAMME PROTEST
A small version of a Ingeus Deloitte Work Programme protest banner ideal for blog postings

Inspire 2 Work Programme protest

Inspire 2 Work Programme protest
Inspire 2 Work are Scotland's only recruitment agency dedicated to the welfare to workfare industry, and that includes finding staff for workfare Work Programme providers.

JHP Emplyability Minimum Work Activity Programme ball and chain protest

JHP Emplyability Minimum Work Activity Programme ball and chain protest
Although JHP Employability have only one Work Programme contract they have also won 3 contracts to operate the Minimum Work Activity (MWA) in the South East, North West and Scotland. Under MWA jobseekers will have to undertake a 4-week unpaid work placement of up to 30-hours a week. JHP have yet to confirm if jobseekers on MWA will wear the same uniform as jobseekers on the workfare Work Programme. But we all know the British textile industry could do with a boost, and I'm sure a large order for striped prison chain gang unifroms would be very welcome

Maximus Employment and Training Work Programme protest

Maximus Employment and Training Work Programme protest
American owned Maximus Employment and Training have won the contract to run the workfare Work Programme in east London and the Thames Valley. Maximus Employment and Training, like A4e, Avanta, Ingeus-Dolitte and JHP Employability have not confirmed if jobseekers will wear the standard ball and chain prison chain gang striped unifrom. But if they did, it is anticipated Maximus would order them from US manufacturers rather than UK suppliers

Parkhouse Bell Work Programme Protest

Parkhouse Bell Work Programme Protest
With offices in London and Manchester the welfare to workfare recruitment business must be very profitable for Parkhouse Bell

Pertemps Work Programme protest

Pertemps Work Programme protest
Pertemps People Development Group have made a successful bid to operate the workfare Work Programme for Birmingham, Solihull and the Black Country region. It is understood that jobseekers on the Pertemps PDG workfare Work Programme could also wear a uniform, it might be the striped prison chain gang uniform or even the orange jumpsuit. Certainly it is to be expected that jobseekers on the Pertemps workfare Work programme will wear some sort of protective uniform especially in the Black Country where things can get very dirty

Reed in Partnership Work Programme ball and chain protest

Reed in Partnership Work Programme ball and chain protest
Reed in Partnership have been named as the preferred bidder to run the workfare Work Programme in west London. I would be surprised if Reed In Partnership don't pick up more workfare Work Programme contracts as as sub-contractor. Like fellow providerds A4e, Avanta, Ingeus-Dolitte and JHP Employability, Reed In Partnership have yet to confirm if their workfare Work Programme jobseekers will wear the standard chain gang prison uniform

Seetec Work Programme ball and chain protes

Seetec Work Programme ball and chain protes
Seetec is another virtually unknown provider whose bid to run The Work Programme has been successful. CLICK IMAGE TO VIEW FULL SIZE

SEETEC WORK PROGRAMME UNIFORM

SEETEC WORK PROGRAMME UNIFORM
Seetec, who have won the East England workfare Work Programme contract, Seetec have yet to confirm if their workfare Work Programme jobseekers will wear the traditional striped ball and chain gang uniform

SEETEC WORK PROGRAMME BALL AND CHAIN PROTEST

SEETEC WORK PROGRAMME BALL AND CHAIN PROTEST
Small Seetec Work Programme protest banner ideal for blog postings

**** SERCO WORK PROGRAMME LOGO****

GRAVY TRAIN EXPERTS SERCO, A FTSE 100 COMPANY.

Serco Work Programme ball and chain protest

Serco Work Programme ball and chain protest
Serco Work Programme ball and chain protest banner. CLICK IMAGE TO VIEW FULL SIZE

SERCO WORK PROGRAMME UNIFORM

SERCO WORK PROGRAMME UNIFORM
Serco, a FTSE 100 company, have won only 2 workfare Work Programme contracts: South Yorkshire and West Midlands Shire. Serco have followed many other Work Programme providers in remaining silent about whether Serco workare Work Programme jobseekers will be expected to wear the traditional striped ball and chain gang prisoner uniform

Serco Work Programme Protest

Serco Work Programme Protest
Serco, a FTSE 100 company, has been confimed as a successful bidder for The Work Programme

Staffline Group - FourstaR Recruitment Work Programme protest

Staffline Group - FourstaR Recruitment  Work Programme protest
Recruitment and outsourced human resource services provider, Staffline Group plc, is pleased to announce the completion of the acquisition of FourstaR Employment & Skills Ltd, leading preferred provider for the ball and chain workfare Work Programme for the Birmingham, Solihull and the Black Country area. It is believed that Stafflline are in talks with FourstaR's about the choice of the Work Programme uniform. So I cannot confirm if jobseekers on the Fourstar -Staffline workfare Work Programme will wear the striped prison chain gang uniform or the orange prisoner jump suit or something completely different

WORKING LINKS CONFIRMED AS WORK PROGRAMME PROVIDER

WORKING LINKS CONFIRMED AS WORK PROGRAMME PROVIDER

Working Links Work Programme ball and chain protest

Working Links Work Programme ball and chain protest
Working Links has also made a successful bid to run The Work Programme. CLICK IMAGE TO VIEW FULL SIZE

Working Links Work Programme jump suits

Working Links Work Programme jump suits
Working Links, like Ingeus-Deloitte, have also won 7 workfare Work Programme contracts: East Midlands, London, North East, South West, Yorkshire, Wales and Scotland. Working Links does not have a office in Edinburgh, so it is possible that they will sub-contract A4e to operate the Edinburgh workfare Work Programme contract on their behalf. Working Link have not confirmed that the orange jump suit will be worn by both male female jobseekers on the Working Links workfare Work Programme. But orange is the colour of their logo, so the orange prisoner jump would blend in nicely. That being the case, Working Links are expected to place a large order with a US company who already supplies US prisons with orange jump suits

Working Links confirmed Work Programme provider

Working Links confirmed Work Programme provider
Another parasite provider, this time Working Links, has now been officially confirmed as a member of the ball and chain work programme.

*** YMCA Training Work ProgrammeProtest ***

*** BELOW IS A SELECTION OF YMCA TRAINING WORK PROGRAMME PROTEST BANNERS

YMCA Training - Work Programme ball and chain protest

YMCA Training  - Work Programme ball and chain protest
YMCA Training operate from Dencora House in Ipswich and, according to feedback I have received, just as bad as A4e. So these YMCA Training Work Programme protest banners are dedicated to the unemployed of Ipswich who have had to endure Dencora House Detention Centre. CLICK IMAGE TO VIEW FULL SIZE

YMCA Training - Work Programme Protest

YMCA Training - Work Programme Protest
SHOWN ACTUAL SIZE

YMCA Training - Dencora House - No To Slavery ball and chain protest

YMCA Training - Dencora House - No To Slavery ball and chain protest
Dencora House Ipswich, home of YMCA Training. Ideal for printing and making into a YMCA Training protest banner. CLICK IMAGE TO VIEW IN A4 SIZE

YMCA Training Work Programme ball and chain protest

YMCA Training Work Programme ball and chain protest
CLICK IMAGE TO VIEW IN A4 SIZE

Wednesday, 25 May 2011

WORK PROGRAMME COMPLAINT PROCEDURE

WORK PROGRAMME COMPLAINTS PROCEDURE
- Effective 1 July 2011 -

Whether you are dealing with Jobcentre Plus or one of our providers, you should expect to be treated fairly. Your provider must explain the level of service you can expect from them.

 If you think they are not meeting those standards, you have the right to complain. Your provider will not treat you any differently just because you have made a complaint.

If you do want to make a complaint about any aspect of the Work Programme, get in touch with the person you have been dealing with or their manager. Tell them what happened, how it affected you, and what you want to happen as a result.

Your provider will have their own complaints procedures that they’ll explain to you at your first meeting. If you have gone through their process and are not satisfied with the way they have dealt with your complaint, you can ask the Independent Case Examiner to investigate. The Independent Case Examiner will normally only accept a complaint for investigation if you have:

• already received a final response from your provider; or
• waited eight weeks for a response.

You can contact the Independent Case Examiner at:

Independent Case Examiner, PO Box 155, Chester CH99 9SA
Phone 0845 606 7777
Textphone 0151 801 8888
Email ice@dwp.gsi.gov.uk    

Website www.ind-case-exam.org.uk

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